Cold Chain and Shipping of Mounjaro and Wegovy: How Medino Ensures Safe Delivery

When ordering temperature sensitive medicines such as Mounjaro (Eli Lilly) and Wegovy (Novo Nordisk), correct storage and shipping are essential. These GLP-1 injectable treatments must be kept between 2°C and 8°C from the manufacturer all the way to your home. At Medino, we operate a validated cold chain shipping process to ensure your medication arrives safe, effective, and ready to use.

Why Cold Chain Control Matters

Both Eli Lilly and Novo Nordisk provide strict guidance for the handling and transportation of their injectable pens. Exposure to temperatures outside the recommended range can reduce effectiveness and compromise treatment outcomes. Maintaining a controlled temperature throughout delivery is therefore essential.

Our Current Packaging System

Medino uses a carefully designed packaging solution that reflects real world shipping conditions across the UK.

Thermopack Wool Pouches

We use Thermopack wool insulated pouches, selected for their excellent thermal stability and reliability across varying external temperatures. Wool insulation provides consistent temperature control and performs particularly well during both hot and cold weather conditions.

Ice Pack Configuration

Each order includes ice packs that are conditioned before packing to ensure controlled cooling during transit.

  • Cold weather: One ice pack is used.
  • Warm and hot weather: Two ice packs are used.

This adaptive approach ensures the internal temperature remains within the required 2°C and 8°C range regardless of seasonal variation.

Separator Protection

A separator is placed between the medication and the ice packs. This prevents direct contact and avoids the risk of freezing, while still maintaining effective cooling throughout the journey.

Validation and Testing

Our packaging configuration has been tested under multiple external temperature conditions to confirm consistent performance.

  • Internal temperatures remain within the required range during transit.
  • Performance has been assessed across seasonal variations.
  • Packaging options were compared during development, with Thermopack wool pouches selected for their balance of insulation, consistency, and suitability for next day delivery.

Packaging Performance Relative to External Temperature

The graph below shows temperature performance using a Thermopack wool pouch with one ice pack, plotted against varying external temperatures. It demonstrates how the internal environment remains stable and within the required cold chain range despite changes in ambient conditions.

Cold chain packaging performance relative to external temperature

Delivery Delays and What to Do

In the unlikely event that delivery is delayed beyond one day, testing shows that the internal temperature of the package is unlikely to rise sufficiently to affect medication safety or effectiveness. If this occurs, the medication should be placed in the fridge as soon as it arrives and contact should be made with the pharmacy for further guidance and confirmation.

Fast and Reliable Delivery

To minimise transit time and temperature fluctuation risk, Medino ships temperature sensitive medicines exclusively using Royal Mail Next Day service. Orders are packed and dispatched with care to ensure prompt delivery.

Medino’s Commitment to Patient Safety

At Medino, patient safety is central to our operations. Our approach includes:

  • Strict adherence to Eli Lilly and Novo Nordisk cold chain guidance.
  • Use of validated Thermopack wool packaging with seasonally adjusted ice packs.
  • Protective separation to prevent freezing risk.
  • Exclusive next day delivery for temperature sensitive medicines.
  • Ongoing monitoring and continuous improvement of our processes.

When you order Mounjaro or Wegovy from Medino, you can be confident that your medication is handled with care and delivered in the correct condition.

Summary: Medino uses validated Thermopack wool pouches, seasonally adjusted ice packs, protective separators, and Royal Mail Next Day delivery to maintain the required cold chain conditions for Mounjaro and Wegovy. This ensures your treatment arrives safe, effective, and ready for use.

Written by Alessandro Grenci
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