Shipping

All orders placed on a weekday before 5:00 pm will be packed and dispatched on the same day.

We send the majority of our orders with Royal Mail, and we always offer at least one shipping option, which is free of charge – no matter how big or small your order is. You can also upgrade either by increasing your basket or by paying a small extra shipping cost.

Royal Mail Standard

  • Free of charge for all our customers – no minimum spend.
  • Typically delivered within 2-4 working days.

Royal Mail Tracked

Orders above £10 are shipped using Royal Mail’s Tracked 48 service.

  • Typically delivered within 2-3 working days.
  • Receive regular tracking updates as soon as it leaves our warehouse.
  • You will also be able to select a safe place where your item(s) can be left if you’re out.

If your order is below £10 you can upgrade to Royal Mail Tracked for only £1 at check out.

Royal Mail Tracked 24

Orders above £25 are shipped with Royal Mail Tracked 24 for even quicker delivery.

  • Track your order’s progress as soon as it’s left our warehouse.
  • You will also be able to select a safe place where your item(s) can be left if you’re out.

If your order is below £25 you can upgrade to this delivery option for only £3.50 at check out.

Please note that 24 is an indication by Royal Mail, not a guarantee. Typically, 97% of orders reach their destination the next day. If you want to be sure that your product reaches you next day we recommend the Royal Mail Next Day 1PM Guaranteed delivery.

Royal Mail Next Day 1PM Guaranteed

Need your products next day?

  • Guaranteed to reach you by 1:00 pm next working day, given that you order on a weekday before 5:00 pm.
  • Tracking and signature on arrival are also included
  • Choose to get notifications by text as well as email.

The maximum weight of the order for this service is 2kg (4.4 pounds), and as long as the order is below this weight you can upgrade to this delivery by paying an additional £9.90.

Please note that the parcel on this service will have to be signed for upon arrival.

Stuart Same Evening Delivery

(East London only)

Want to get a hold of your items tonight?

  • Guaranteed to reach you between 6:00 pm - 8:00 pm the same evening, given that your order is placed on a weekday before 5:00 pm.
  • Get real-time courier tracking and estimated time of arrival.

Available for orders to postcodes beginning with E1, E3, E14, E16, SE7, SE8, SE10, or SE16. If your order is eligible for Same Evening delivery you can upgrade to this option by paying an additional £4.90.

We're looking into ways of providing this service to more postcodes in the future.

Please note, someone will need to be present upon the arrival of your order.

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