Shipping

All orders placed before 5pm will be packed and dispatched on the same day. We currently ship orders with Royal Mail, and we always offer at least one shipping option that is free of charge – regardless of how big or small your order is.

Aside from offering Royal Mail’s Standard delivery free of charge, you can upgrade either by increasing your basket or by paying a small extra shipping cost.

Royal Mail Standard

Free of charge for all our customers – no minimum spend. Your parcel will typically be delivered within 2-4 working days.

Royal Mail tracked

All orders above £10 will be shipped using Royal Mail’s tracked service. Shipping takes 2-3 days and you receive updates regarding your order while it is in transit, so you can see when it will be delivered.

By choosing this option you will also be able to select a safe place where the parcel can be left, should you not be in at the time of the delivery.

If your order is below £10 you can upgrade to Royal Mail 48 tracked for £1 at check out.

Royal Mail tracked 24

All orders above £25 are shipped with Royal Mail 24 tracked meaning your order will get to you quicker. You will also be able to track its progress from leaving our warehouse until it ends up with you.

With Royal Mail tracked 24 you also get the option of having the order be delivered to a safe place, in case you are not in.

If the order is smaller than £25 but you still would like to have the products sent by this service you can upgrade to this delivery by paying an additional £3.50.

Please note that 24 is an indication by Royal Mail, not a guarantee. Typically, 97% of orders reach their destination the next day. If you want to be sure that your product reaches you next day we recommend the Royal Mail next day guaranteed delivery.

Royal Mail next day 1PM guaranteed

Need your products next day? The Royal Mail Next Day 1PM Guaranteed is a delivery guaranteed to reach you by 1PM next working day, given that you order on a working day before 5PM.

With Royal Mail next day 1PM guaranteed tracking and signature on arrival is also included, and you can choose to get these notification by text message as well as email.

The max weight of the order for this service is 2kg (4.4 pounds), and as long as the order is below that you can upgrade to this delivery by paying an additional £9.90.

Please note that the parcel on this service will have to be signed for on arrival.

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