Electronic Prescription Service

What does Electronic Prescription Service mean?

Electronic Prescription Service (EPS) is an NHS service which allows your GP to send your prescriptions electronically from their computer to your chosen pharmacy.

This means that you won’t have to go back and forth between your GP surgery and Pharmacy with a paper prescription to lose and won’t have to visit your GP every time you need a new prescription.

What does "nominate a pharmacy" mean?

“Nominating a pharmacy” simply means choosing the pharmacy you would like to have your electronic prescription sent to. The nominated pharmacy will receive the prescription from your GP, and will make it ready for you to collect. But what if you could have your medication delivered directly to your home or work address?

By choosing to send your prescription to medino.com you automatically sign up for a hassle free prescription service. In fact, once our pharmacist receives the prescriptions from the GP she will prepare the medications for you and ship it to your preferred address.

What do I get from this service?

Using EPS means that:

  • You can save time and money
  • You won’t have to visit your GP as often
  • You can Nominate (choose) a Pharmacy that deals with your prescription
  • You can have your medication delivered at home with medino.com

EPS and repeat prescriptions

EPS Repeat Dispensing is a process that allows a patient to obtain repeated supplies of their medication or appliances without the need for the prescriber to hand sign authorised repeat prescriptions each time. The GP authorises and issues a batch of repeat prescriptions electronically until the patient needs to be reviewed.

The prescriptions are then dispensed at the specified interval by the patient’s nominated pharmacy.

The Repeat Dispensing service is particularly useful for patients with long term or chronic conditions. These can range from diabetes and arthritis to mental illness.

About 15 million people in England have a long term condition. If you are currently using a repeat prescription service, then the EPS could be beneficial to you.

Can I use EPS for my prescriptions?

EPS is recommended to patients who have a stable condition and:

  • Collect their medicine from the same place most of the time.
  • Already use a repeat prescription service
  • Doesn’t want to, or find it difficult to regularly visit their GP for prescriptions

The EPS may not be suitable for patients who doesn't get prescriptions very often and/or pick their medicines up from different places.

Are you still unsure whether EPS is right for you? Call us and we will help you find out.

How do I start the Electronic Prescription Service?

You can get started by choosing, also known as nominating, the place you wish to have your prescription sent to. The place can be:

  • A physical or online based pharmacy, such as medino.com
  • A dispensing appliance contractor (if you use one)
  • Your dispensing GP practice (if you are eligible)

If you would like to nominate medino.com - click here. You can also nominate our pharmacy by contacting our pharmacist, for example by emailing us at pharmacy@medino.com.

Can I change a nominated pharmacy?

Yes you can.

Let your GP know If you don’t want your prescription to be sent electronically. If you want to change or cancel your current nomination, simply speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Let them know before your next prescription is due or your prescription may be sent to the wrong place.

How can I find out if I have already nominated a pharmacy?

To check which your currently nominated pharmacy is, ask any pharmacy to check for you.

Who will see my details?

EPS is a secure and confidential service. Your electronic prescription will only be seen by the same people that can already see your current paper prescriptions (GP practices, pharmacies and NHS prescription payment and fraud agencies).

What information will I need to provide?

To register and nominate a pharmacy or a dispensing appliance contractor, you will need to provide your personal details, including name, address and contact details. It only takes a few minutes to complete the application form, and you can change or cancel your nomination any time.

Do I have to pay for using EPS?

No, you don't have to pay anything extra to use EPS. The service is provided and offered by NHS.

Do I need to pay to get my medicine delivered?

No, your medicine will be delivered to your chosen address free of charge.

Can I choose or change the delivery address of my medicine?

Yes you can. You can choose to have your medicine delivered to an address of your choice, for example you home or work address. Simply let your nominated pharmacy know your preferred delivery address.