Dermacool Menthol Aqueous Cream 2% 500g is a soothing, cooling emollient cream designed to calm dry, irritated and itchy skin linked with conditions such as eczema, dermatitis, prickly heat, insect bites, sunburn and hives. This SLS-free formula combines 2% menthol with a hydrating aqueous base to deliver a refreshing cooling sensation while helping to restore the skin’s natural moisture balance and comfort fragile, sensitive areas. The menthol works by activating cold receptors in the skin, which many users find helps break the itch–scratch cycle so skin can settle and feel less inflamed. Large 500g packaging makes it a practical choice for those who need regular, targeted relief across larger body areas or ongoing support for recurrent flare-ups.

Key Features

• Targeted cooling relief: Contains 2% menthol to trigger the skin’s cold receptors, giving a cooling, soothing sensation that helps ease itching and irritation from eczema, dermatitis, heat rash, insect bites, hives and sunburn.
• Hydrating emollient base: An aqueous cream base with moisturising ingredients such as liquid paraffin and white soft paraffin helps replenish moisture, support the skin barrier and reduce dryness and tightness.
• SLS-free for sensitive skin: Formulated without sodium lauryl sulphate, replacing it with gentler emulsifiers to minimise further irritation on already delicate, reactive or compromised skin.
• Versatile everyday support: Suitable for use on most body areas to provide on-demand comfort during flare-ups or warm weather, fitting smoothly into an existing skincare or eczema-care routine.
• Generous 500g pack size: Large pot offers good value for frequent use, ideal for households or individuals managing chronic dryness and itching who prefer to keep a reliable cooling cream on hand.

What skin concerns can Dermacool Menthol Aqueous Cream 2% help with?

Dermacool Menthol Aqueous Cream 2% is commonly used to relieve discomfort linked to dry, itchy or irritated skin associated with conditions such as eczema, dermatitis, prickly heat, insect bites, sunburn and hives. It combines cooling menthol with moisturising emollients to help skin feel calmer, softer and less itchy.

How does the menthol in the cream work on the skin?

Menthol activates cold-sensitive receptors in the skin, producing a cooling sensation that can reduce the perception of itch. This effect, together with hydration from the cream base, can help reduce the urge to scratch and support greater skin comfort.

Is Dermacool Menthol Aqueous Cream 2% suitable for sensitive skin?

The cream is formulated for sensitive and irritated skin and does not contain sodium lauryl sulphate, which can be irritating for some people. Its emollient base helps to soothe and protect fragile skin, although individuals with known sensitivity to menthol or any other ingredients should review the ingredient list before use.

How does this 2% strength compare with other Dermacool creams?

The 2% menthol strength provides a moderate level of cooling and itch relief. It sits between lower-strength formulations intended for milder symptoms and higher-strength options used for more intense, localised itching, making it a balanced choice for many users.

Can Dermacool Menthol Aqueous Cream 2% be used alongside other skincare or treatments?

Dermacool Menthol Aqueous Cream 2% can be used as part of a broader skincare routine, including alongside gentle cleansers or other emollients. People using medicated creams, prescription treatments or managing more complex skin conditions should seek advice from a pharmacist or other healthcare professional to ensure treatments are used together appropriately.

Aqua, White Soft Paraffin, Emulsifying Wax, Paraffinum Liquidum, Menthol, Phenoxyethanol.

For adults: Apply to clean dry skin daily or as often as required.

• Not suitable for children, unless approved by a doctor.
• For external use only.
• Keep out of reach of children.
• Do not use it if you are allergic to any of the ingredients.
• Do not use on damaged or broken skin.
• Avoid contact with the eyes.
• If contact occurs rinse with water immediately and seek medical advice.
• In the unlikely event of rash and or irritation, discontinue use.
• Seek medical advice if accidentally swallowed.
• Do not induce vomiting.

If you experience any of the following side effects, stop using the product and see a doctor immediately: swelling of the face, lips, tongue or throat; a sudden uncharacteristic red itchy skin rash (hives) away from the site of application; wheezing or breathing difficulty; feeling faint or dizzy; a strange metallic taste in the mouth; collapse;

Skin reactions on treated areas (involving redness, irritation and/or itching) are very rare and may become more significant when associated with excessive use as a leave-on application in areas of folded skin such as the groin or in the nappy area.